| Crystal Park, an arm of Tin
Can Enterprises, is a family owned and operated company, proudly in our 10th
year. We began as a jewellery and accessories market stall and became involved
with crystal more by chance than by intent. We were asked often by customers to
design unique and special pieces, which we did. The crystal jewellery and
suncatcher designs were very successful, and here we are. We became designers
and creators of some of the most beautiful and original crystal suncatchers in
the world, using only the finest Austrian crystal available.
Crystal Park's exclusive, copyrighted
suncatcher pieces are available in a variety of retail stores throughout
Australia, or directly from us. We are now branching into selling components
including crystal, beads and findings at a retail and wholesale level. These
components are featured on this web site.
At Crystal Park we pride ourselves on our
customer service and if there is anything at all you need or want, we are just
at the end of the phone or email
Contact Information
Telephone
Australian Customers - 07 3800 3825
International Customers +61+ 7+3800 3825
Postal address
Tin Can Enterprises
9 Cassia Street
Browns Plains
Qld, Australia
4118
Email
Inquiries, questions, comments: info@crystalpark.com.au
Orders: orders@crystalpark.com.au
Q: How do I know I'm getting quality products?
A: Crystal Park employs
only the most qualified people to choose the finest selection of beads and art
materials that we supply. All of our items are made of the highest quality
material.
Q: How long will it take for my package to arrive?
A: Crystal Park
attempts to ship all items within 24 hours of registration of payment. Shipments
sent within Australia generally take 2-4 days. Overseas packages usually take
4-6 working days.
Q: Can items be shipped overseas?
A: Yes, Crystal
Park items can be shipped anywhere around the world.
Q: What should I do if the information I have provided is incorrect?
A: If you did not receive an email
confirmation after ordering, your email address may have been entered
incorrectly. Please login or register again and enter the correct information.
If you have changed your address, please enter your new address on your Crystal Park account maintenance page.
Terms of Sale:
Returns: All items are returnable within
thirty (30) days of receipt if not completely satisfied. Please return items in
their original packaging along with a copy of the invoice and a return
authorization number. To receive a RMA (Return Merchandise Authorization)
number, call Crystal Park or e-mail info@crystalpark.com.au -- please
remember to have your order# number. Any unauthorized returns, special orders,
imprinted orders, or merchandise altered/damaged in any way will not be
accepted. A Restocking Fee of 15% may be charged on returns.
Privacy Policy: Crystal Park respects your privacy. Any personal
information we collect from you is strictly for the purpose of processing your
order and will not be sold, swapped, or otherwise given out under any
circumstances.
Backorders: Crystal
Park does it's best to keep all of our items in stock for immediate
delivery, however backorders do occur. Your backordered items will ship as soon
as they come into stock, we will email you and there will be no additional
shipping charges. Please e-mail or call us if you do not wish to keep your items
on backorder.
Copyright/Trademark Statement: Tin Can
Enterprises trading as Crystal Park @
crystalpark.com.au , prohibits the use of all images and photographs without the
express written consent of their management. Any unauthorized use of these
images and photographs displayed on this website may violate trademark and
copyright laws. |